Module

2

Lesson 2. Improving communication

Let’s look at an example

Ali is visiting his father who has dementia. When his father wants to describe his morning to Ali, he cannot find the right words. Ali says to his wife in front of his father: “I have no clue what he means!” His wife answers: “Yes, I don’t know either. He is just like a child!”

Check your understanding

Take the person seriously.

Which of the following statements do you think is correct?

Check all the responses that you feel are appropriate.

Remember

  • It is important to take the person that you are caring for seriously and treat them with respect and dignity.
  • Do not talk about them in their presence.
  • Be patient and give them time to find the right words.
  • When the person you care for is difficult to understand, it may help to ask closed-ended questions that can be answered with YES or NO to understand what they mean.
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