Is there too much noise?

Minimizing background noise will help to improve hearing. Perhaps take the person living with dementia to a quieter location with fewer distractions. Turn off the television or radio when trying to communicate with them.

If the person living with dementia has a hearing aid, is he/she wearing it?

The person living with dementia may forget to wear the hearing aid or require help or assistance with putting it in properly.

Is the hearing aid still okay?

If the person living with dementia is wearing a hearing aid, check whether it is clean, fits snugly in the ear canal, is still comfortable to wear and the batteries are charged.

Do you need to consult a doctor?

If the person living with dementia wears a hearing aid, check if the prescription is still accurate, or whether you need to consult a doctor. If the person living with dementia does not have a hearing aid, but cannot hear well anymore, you should also consult a doctor.